REFUND POLICY

Refund Policy

Refund and exchange requests are reviewed carefully because fragrances and beauty products require safe handling.

Eligibility

Refunds or exchanges may be considered for incorrect, damaged, or unavailable items reported promptly after delivery or pickup.

Condition

Items should be unused, unopened, and in their original packaging unless the issue is related to damage or an order error.

Review process

Contact us with your order details, photos where relevant, and a short description of the issue so we can review the request.